All the digital products (Themes, Plugins & others) are not applicable for a return or refund. We do not offer any trial or grace period after purchasing any product, which means all sales are final.
Once you have purchased any digital product, there is no way to return it, so no returns/refunds will be offered for digital products. But if our product is malfunctioned, corrupted, or we are unable to fix, then we will issue a full refund amount within 7 working days.
We reserve the right to cancel/refuse a refund:
- You have purchased a product by mistake, and the product is already downloaded
- You have changed your mind about a product or any subscription plan
- You refused the request to provide your website login credentials to our support staff in the case of resolving issues with our product.
- Demanded a refund after 7 days of product purchase date.
- You can cancel/delete your account at any time. However, there is no refund for the cancellations.
- If you get a refund from PayPal or any other payment gateway, you can’t download our premium products anymore.
- Refunds may take up to 14 days to reflect in your account.